Tomoye

Employees learning from each other. Customers sharing new ideas and best practices. Partners collaborating more effectively. That’s what communities are all about.

Tomoye Communities maximize the engagement and productivity of your communities. With proven design and technology, we help you define (and refine) your strategy with our community growth model, ensuring you get the most from your community investment.

Tomoye Communities 1 minute video introduction

Tomoye Communities 8 minute video demo

Community taxonomy

Community Taxonomy 1 minute video

Communities are clearinghouses of all types of content from all types of sources, both inside and outside the enterprise. A cornerstone of successful aggregation of the various different people, knowledge and conversations in community is thematic based navigation. Rather than have users navigate to content types and then broken down by thematic area, Tomoye communities aggregate all people, knowledge and conversations together first by thematic area, with the possibility of viewing by type.

• Allow non-technical community leaders and content stewards to manage a robust taxonomy
• Easily adjust the taxonomy for changing emphasis, moving things around and re-ordering
• Bring together everything related to a single subject . blogs, people, discussions and documents - so it can easily be found in the same place
• The only way to scale a large community while maintaining some key organizational principles
• Embed team sites or other applications directly in the taxonomy as a link

Powerful questions and answers

Question and Answers 2 minute video

Questions and answers are one of the most powerful ROI tools a community can offer. Questions and answers provide just in time support for a knowledge worker, customer or partner stuck on a problem or challenge.

Email participation

• Allow users to participate without going to the site
• Post and respond to questions via regular email or mobile device

Ask anywhere

• Ask on documents, videos or any other contribution for focused and in-context collaboration
• Auto-subscription for questions you asked
• Auto-forwarding of questions on a contribution to its owner

Best answers

• Allow users to quickly get the best answers
• Most helpful answers
• Search and sort by by top ranked answers as rated by peers
• Tagging, rating, bookmarking and blogging around answers for additional context and collaboration

Recognition

• Recognize most helpful and active answerers to encourage and reward participation
• Create social networks from askers and answerers so that others can connect with them

Find experts and network

Rich, multi-dimensional ways to discover experts and members. Make your experts visible and discover new and emerging experts as they reveal themselves in collaboration. Our approach breaks the expertise bottleneck and does not rely on users filling in their biographical data.

Personal profiles

• Enable users to create dynamic and valuable personal collaboration spaces
• Profiling, blog, tags, networking, activity feeds, bookmarking, “my activity”, more
• Configurable fields, community specific profiles

People search

• Find anyone, anywhere
• Search by job, city, country, expertise or any field defined by the community
• Search by contributions, bookmarks, tags

Most helpful people

• Most active members
• Most connected members
• Most helpful members
• Highlighted experts

Most relevant people

• Reveal expertise by thematic and sub-thematic areas based on participation
• Reveal expertise on a object by object basis with contributors, bookmarkers and related people
• Latest members by community area

Peer networking

• Follow favorite mentors and communities easily
• Add to your personal network for quick reference
• Get notification whenever something gets added or changed by anyone in your network or communities

Internal and external participants

• Include employees, customers, and partners all in one install, one software

Share and collaborate with community content

Tomoye communities provide support for most community content types from videos to bookmarks and documents. By aggregating them intuitively in our community taxonomy, users are able to work with the tools they prefer.

Video collaboration

• Create context and collaborate around videos
• Ask questions, bookmark, rate, rank, comment, blog, relate people and content to videos and other content types

Simple Wiki pages

• Author web pages as a group – every page goes though a moderator before publication
• Ask questions, bookmark, rate, rank, comment, blog, relate people and content to web pages and other content types

Document collaboration

• Create context and collaborate around documents
• Ask questions, bookmark, rate, rank, comment, blog, relate people and content to documents and other content types

Social tagging

• Make objects findable in new ways within and across groups
• Every object taggable by group leaders and members. Combined with bookmarks for increased adoption

Weblogs

• A timely place for people to write articles about their experiences and thoughts
• Latest, attachments and full ability for others to comment, bookmark, rate, rank, ask questions and relate blog entries to other objects

Personal file sharing

• Make it easy to share the most common enterprise artifact with one or many others
• One click add

Social bookmarking

• Helps users return to reference items inside Ecco and across the enterprise and Internet
• Toolbar version can be dragged into Browser (IE, Firefox), tags used to classify

Social search

• Search full-text by what peers find best (rank)
• Combines multiple indicators all configurable by end user

Leader and technical features

These are the tools that make it easy for community leaders and administrators to measure success, secure and customize their Tomoye communities.

Easy content management

• Content management geared to the non-technical group leader
• Move things around, delete, rename, create new – all for non-technical people

Simple security

• Intuitive security for all groups
• Simple membership based security for non-technical leaders as well as flexible roles and groups based security for administrators

Metrics

• Determine the success of groups and content
• Fine grained metrics on each page, by each person and on each piece of content. Metrics reports in different time increments (last 7 days, 30 days, 90 days, lifetime).
• Export to Excel or Word

Multilingual participation

• Allow participation in a user’s language of choice
• French, English and Spanish out-of-the-box with the ability to add more

Change things

• Customize the interface to match your brand or group
• Change templates and system text using CSS and intuitive interfaces

Scalable

• Scalable to however many employees, partners and clients you have

Open API

• Full API allows programmers to write boxes, modules and integrate Tomoye Ecco with other applications

Compliant

• Common Look and Feel compliant; Section 508 compliant

SharePoint powerpack

SharePoint Power Pack 2 minute video

Add powerful community capability to your SharePoint deployment with Tomoye Community.

Share content and generate awareness

• Publish documents from Sharepoint to Ecco
• Reveal SharePoint sites in taxonomy

Navigate seamlessly

• Supports Windows Authentication for easy single sign-on between applications
• Use MOSS search to discover Ecco content

Leverage existing resources

• Use your .Net developers to build and extend both products (without hiring new staff)
• Use Tomoye’s full API and full access to Web UI source code to extend Tomoye Communities in whatever way you choose

Web parts

• See most active communities, most active community members, community tags and the community browser directly from within SharePoint.